About this policy
This Privacy Policy 23baj informs users of its website and mobile app about how their data is collected and processed. By using 23baj, you agree to this policy.
Our Core Data Protection Principles
SSL Encryption
All your data is protected with 256-bit SSL encryption. Hackers and third parties cannot access your data under any circumstances.
Your Information Is Not Sold
23baj never sells your personal information to third parties. Your data is used solely to improve our services.
Minimal Data Collection
We only collect information that is genuinely necessary to provide our services. No unnecessary data is requested.
Your Control
You can view, correct, or request deletion of your information at any time. The decision is entirely yours.
Secure Storage
Your data is stored on secure servers that meet international standards. Regular security audits and monitoring are carried out.
Transparent Policy
The 23baj Privacy Policy is written in plain language so you can easily understand what happens with your information.
1 What information we collect
When you create an account and use our services on 23baj, we collect various types of information. This information is used solely to provide you with a better gaming experience.
Information Collected at Registration:
- Full name and date of birth (for age verification)
- Mobile Number & Email Address
- Residential Address & Country
- Preferred Currency & Language
Information collected during KYC verification:
- Copy of National ID (NID) or Passport
- Selfie or liveness verification
- Payment method details (Mobile Banking/Nagad/Rocket number)
Automatically Collected Information:
- IP address and device type
- Browser Type & Operating System
- Logs of site access times and gaming activity
- Transaction History & Betting Records
Please Note:
We never store your full bank account number or password. Payment information is always kept in an encrypted state.
2 How Your Information Is Used
23baj uses the information it collects for specific and lawful purposes. Your Privacy Policy We are firmly committed to full compliance.
| Purpose |
Data Used |
Basis |
| Account management |
Name, Mobile Number, Email |
Regulatory Compliance |
| Payment Processing |
Payment details, transaction logs |
Regulatory Compliance |
| Identity Verification (KYC) |
NID, passport, selfie |
Legal obligations |
| Fraud Prevention |
IP, device, logs |
Legitimate Interest |
| Customer support |
Contact Information & History |
Regulatory Compliance |
| Promotions & Offers |
Gaming preferences, activity |
Consent |
23baj uses your data only for the purposes stated above. If your information is ever used for additional commercial purposes, your consent will be obtained in advance.
3 Information Sharing Policy
23baj never sells your personal information. However, in certain circumstances, limited data may be shared with trusted partners.
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Payment Provider: Payment gateways such as Mobile Banking, Nagad, and Rocket receive the information necessary to process transactions.
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KYC Partner: Licensed third-party verification providers for identity verification.
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Legal authorities: To comply with court orders, government directives, or anti-money laundering (AML) laws.
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Game providers: Minimum information required to run games properly.
Our commitment:
Before sharing your information with any third party, we ensure they adhere to the same standard of privacy policy. Your information is never passed on to advertisers or data brokers.
4 Data Protection Measures
23baj uses the latest technology and methods to keep your data secure. Our security infrastructure is built to international standards.
- 256-bit SSL/TLS Encryption: All data transfers are fully encrypted.
- Firewall & DDoS Protection: Multiple layers of security at the server level.
- Two-Factor Authentication (2FA): Option for additional account security.
- Regular Security Audits: Regular audits conducted by independent cybersecurity experts.
- Restricted Access Policy: Only authorized staff can access specific information.
- Data Backup: Secure, encrypted backups are taken on a regular basis.
Your responsibilities:
Keep your password strong and never share it with anyone. If you notice any suspicious activity, contact our support team immediately.
5 Cookie Policy
23baj uses cookies and similar tracking technologies on its website and app. These help improve your browsing experience.
Types of cookies we use:
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Essential cookies: Essential for maintaining login sessions, security verification, and similar functions. These cannot be disabled.
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Functional cookies: For your language preferences, game settings, and personalization.
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Analytics Cookies: To understand which parts of the site are used most — this helps us improve the site.
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Marketing Cookies: To show you relevant promotions. You can turn this off at any time.
Cookie management settings are available in most browsers. Please note, however, that disabling essential cookies may cause some features of the site to stop working.
6 Your rights
As a 23baj user, you have specific rights over your own data. We respect these rights and make every effort to fulfill them as promptly as possible.
Right to Access Your Information
You can request to view all the information we hold about you at any time.
Right to Correct Your Information
If any of your data is inaccurate, you can request that it be corrected.
Right to Delete Your Information
Subject to certain conditions, you may request that your personal information be deleted.
Right to Restrict Processing
In certain circumstances, you may request that processing of your data be restricted.
Data Portability
You can request an export of your information in a structured, common format.
Right to object
You may object to the use of your data for marketing or profiling purposes.
To exercise your rights:
To exercise any of your rights, contact our support team. Email:
[email protected] — We typically respond within 30 business days.
7 Data Retention Period
23baj does not retain your data longer than necessary. Retention periods are determined based on the type of information:
- Account information: Up to 5 years after account closure (as required by law).
- Transaction Records: 7 years (in accordance with financial regulations).
- KYC Documents: 5 years after verification.
- Gaming Log: Up to 2 years.
- Customer support conversations: Up to 3 years.
- Marketing Consent: Until consent is withdrawn, or up to a maximum of 2 years.
Once the designated retention period expires, data is securely deleted or anonymized. No information is kept longer than necessary.
8 Minor Protection
23baj is strictly for users aged 18 and above. We maintain a firm policy against collecting data from minors.
- Age verification is mandatory at the time of registration.
- If a minor's account is identified, it will be closed immediately.
- Any collected data belonging to a minor will be securely deleted.
- If parents have any concerns, they can contact us directly.
For parents:
If you discover that your child is using 23baj, please contact us immediately. We will act promptly and delete all collected information.
9 Policy Changes
23baj may update this Privacy Policy from time to time. Changes may be made due to legal requirements, new services, or enhanced security measures.
- For significant changes, you will be notified via your registered mobile number or email.
- The date of any change will be shown at the top of the page as "Last Updated".
- Continued use of the site after any changes will be considered acceptance of the updated policy.
- If you do not agree with the changes, you may close your account.
10 Contact
This Privacy Policy Our dedicated support team is always on hand for any questions, concerns, or requests you may have.
- Email: [email protected]
- Response Time: Typically within 24–48 hours
- Live Chat: Click the chat icon in the bottom-right corner of the site
- Business
hours: 7 days a week, 24 hours a day
For Quick Support:
Contacting us with your account ID and a detailed description of the issue will help us assist you more quickly.
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Your Privacy Is Our Responsibility
Play on 23baj with complete peace of mind — your data is in safe hands. Join now and enjoy secure gaming.